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Tuesday, September 28 • 8:30am - 9:45am
Cruising to Profits: Qualifying Clients for the Right Cruise Product

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From mega oceangoing ships to boutique river cruises; families hunting for bargains and baby boomers looking to check one off the bucket list, cruising certainly has something for everyone!  With such a diverse offering of vessels, itineraries and ports of call, the question is, do you know how to qualify prospects to the right product?  Get on deck for bigger profits and sail to stronger client retention rates with this unique session filled with tips to qualify your cruise prospects.  We’ll explore today’s cruise offerings (from ships to destinations and onboard amenities); qualifying questions and considerations that should weigh in on process; and a look into the minds of first time cruises; seasoned travelers; and niche market cruise clients.

Moderators
avatar for Kathie Weitzman

Kathie Weitzman

Owner, A List Travel
My home based agency, A List Travel, is an Independent Agency   within the Avoya Travel Network for the past three years. I have been in travel all my adult life and have been privileged to travel extensively in the US and Europe as well as Hawaii, Mexico, the Caribbean, Asia, Russia... Read More →

Speakers
avatar for Steven Gould

Steven Gould

Chief Innovation Officer of Travel Advisor Resource Center (TARC); President of Goulds Travel
Travel has always been more than just a hobby – it is his BIGGEST passion.Since opening Goulds Travel in 2010, Steven Gould made it his mission to learn as much about the travel industry as possible. He grew Goulds Travel to become a multi-million-dollar travel agency with employees... Read More →
avatar for Shannae Murray

Shannae Murray

Host Agency Manager, Royal Caribbean International
Shannae Murray is the Manager of Royal Caribbean’s Host Agency Team based in Miami, FL. Her sole focus is to ensure that home-based independent advisors receive additional training and support through webinars, seminars at sea, ship tours, key city training events and the secondary... Read More →
avatar for Lindsey Wagner

Lindsey Wagner

Sales Manager, West, Virgin Voyages
Virgin Voyages: An Epic Sea Change For All Virgin Voyages is the new lifestyle brand set to disrupt the travel industry. The Virgin Voyages experience is rooted in the modern romance of sailing: a thoroughly modern take on the enchantment and indulgence of the ocean liner heyday... Read More →
avatar for Justin French

Justin French

RVP Canada & North US, Carnival Cruise Lines


Tuesday September 28, 2021 8:30am - 9:45am PDT
Julius 5